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How xc66 Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This policy covers what we collect when you use xc66, how we use it, and the steps you can take to access, update, or remove your information.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie controlsData access requests
xc66 How xc66 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency sit behind every part of how xc66 handles account data. Here is how each area works in practice.

Account Security

Your account is protected with password hashing and OTP verification on login. We flag sessions from new devices and prompt re-authentication before any withdrawal is processed.

Payment Data

bKash, Nagad, and Rocket transactions are recorded against your account wallet but your full mobile wallet credentials are never stored on our servers — only the reference needed to match your deposit.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can turn off non-essential cookies in your browser without affecting your account access.

Retention and Deletion

Account records are kept for as long as your account is active and for the period required by applicable law after closure. To request deletion, contact support through your account dashboard.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your information, or need something corrected, our support team handles privacy requests directly. You can reach us through live chat in your account dashboard, by email at the address shown in your account settings, or via our help centre. We aim to respond to data requests within the timeframe required by applicable law.

Live Chat Open your account dashboard and start a chat session. Privacy requests are flagged to the right team immediately.
Email Support Find the privacy contact address inside your account settings. Use it for formal data access or deletion requests.
Help Centre Our help centre has step-by-step instructions for submitting a data request, updating personal details, or managing cookie preferences.

Privacy Policy Questions Answered

These are the questions we hear most often about data, account privacy, and your rights as an xc66 account holder.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to secure your account against unauthorised access.

Yes. Submit a data access request via live chat or the email address in your account settings. We will compile and send your data within the period required under applicable law.

We do not sell your data. Sharing is limited to cases where local law or regulation requires it. Your payment and account details stay within xc66 systems otherwise.

Log into your account, go to account settings, and edit your details directly. For changes that affect identity verification, contact support through the dashboard chat.

We retain records for the period required by applicable law after account closure. Once that period ends, your data is deleted on our standard rolling schedule.

Only the transaction reference needed to match your deposit is stored. Your full bKash, Nagad, or Rocket wallet credentials are never saved on xc66 servers.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.